Terms & Conditions & Ordering Policy
To ensure a clear and smooth ordering experience, this page outlines Dalbit’s policies regarding orders, preparation, payment, delivery, and important product information.
Introduction & Acceptance of Terms
Welcome to Dalbit. By using our website or placing an order, you acknowledge and agree to the terms and policies outlined on this page. These terms are intended to provide clear information about ordering, preparation, payment, and delivery, ensuring a smooth and transparent experience.
Dalbit Product Preparation
Dalbit orders are freshly prepared daily with care using our signature recipes. Our bites are prepared, shaped, and chilled to achieve the distinctive texture of each flavor, then carefully arranged and prepared for delivery. For the best texture and experience, we recommend keeping the product refrigerated until serving.
Order Confirmation & Preparation
Your order preparation begins once the order is confirmed and the correct contact and delivery details are received. Dalbit orders are freshly prepared daily, and delivery is coordinated according to your city and delivery area.
- Please ensure that your name, phone number, and delivery address are correct.
- Order details and delivery fees are confirmed before completion.
- Delivery times may vary depending on the city, area, and courier availability.
Delivery Across Jordan
Delivery is available across all cities and governorates in Jordan. Delivery fees vary depending on the city and delivery area and will be calculated or confirmed before completing your order. Please ensure that someone is available to receive the order upon delivery.
Pricing & Cash on Delivery
All product prices displayed on the website are in Jordanian Dinars (JOD). Delivery fees vary depending on the city and delivery area and are added to the order total. Our currently available payment method is Cash on Delivery (COD).
Order Modification & Cancellation Policy
If you would like to modify or cancel your order, please contact us promptly via WhatsApp. Changes or cancellations can be made as long as the order has not yet been dispatched with the delivery driver. Once dispatched, modifications or cancellations may no longer be possible.
Customer Support & Contact
The Dalbit team is available to assist with questions about our products, flavors, orders, and delivery. You can contact us directly via WhatsApp for any questions or feedback, and we’ll be happy to assist.